DTNS 3220 – Security vs Convenience

IBM produced a study showing consumers value security over convenience. Is this a trend, and if so will this lead to greater demands on companies to secure their online services? Plus Qualcomm has released its X24 LTE Modem and Snapchat rolls out analytics tools for its biggest creators.

Starring Tom Merritt, Sarah Lane, Roger Chang and Scott Johnson.

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Show Notes
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One thought on “DTNS 3220 – Security vs Convenience”

  1. Here are my thoughts on two-factor security:

    I work in I.T. and, years ago, had an older customer (who eventually succumed to his Dementia) who was always forgetting his passwords. He would call me almost every day because he kept forgetting the password to his Brokerage account and, as a result, his account kept getting “security locked” for too many incorrect password attempts – I would inevitably need to call his Brokerage firm, explain who I was (I kept getting routed to a different Call Center), and then get my older customer on the line to verbally request a password reset.

    This same situation kept occurring for about a year, then one day I never heard from my customer again. My point is this… you can have all the passwords and two-factor codes you want, but if your memory fails you you’ll have a big problem.

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